Self Assessment: Crucial Conversations Step 1 of 7 14% Instructions Please read each statement and identify your response as primarily true or primarily false. There are no right or wrong answers. Do not spend too much time on any statement, but do reflect on how you respond in each situations as best as you can. Disclaimer This assessment is intended to heighten your self awareness of your propensities and preferences in each of the situations described. Your results will be anonymous unless you wish to receive an email version of your results for your own records. In this case you will receive a list of your responses and a brief explanation of the scoring. 1. At times I avoid situations that might bring me into contact with people I'm having problems with. True False 2. I have put off returning phone calls or emails because I simply didn't want to deal with the person who sent them. True False 3. Sometimes when people bring up a touchy or awkward issue, I try to change the subject. True False 4. When it comes to dealing with awkward or stressful subjects, sometimes I hold back rather than give my full and candid opinion. True False 5. Rather than tell people exactly what I think, sometimes I rely on jokes, sarcasm, or snide remards to let them know I'm frustrated. True False 6. When I've got something tough to bring up, sometimes I offer weak or insincere compliments to soften the blow. True False 7. In order to get my point acress, I sometimes exaggerate my side of the argument. True False 8. If I seem to be losing control of a conversation, I might cut people off or change the subject in order to bring it back to where I think it should be. True False 9. When others make points that seem stupid to me, I sometimes let them know it without holding back at all. True False 10. When I'm stunned by a comment, sometimes I say things that others might take as forceful or attacking—comments such as "Give me a break!" or "That's ridiculous!" True False 11. Sometimes when things get heated, I move from arguing against others' points to saying things that might hurt them personally. True False 12. If I get into a heated discussion, I've been known to be tough on the other person. In fact, the person might feel a bit insulted or hurt. True False 13. When I'm discussing an important topic with others, sometimes I move from trying to make my point to trying to win the battle. True False 14. In the middle of a tough conversation, I often get so caught up in arguments that I don't see how I'm coming across to others. True False 15. When talking gets tough and I do something hurtful, I'm quick to apologize for mistakes. True False 16. When I think about a conversation that took a bad turn, I tend to focus first on what I did that was wrong rather than focus on others' mistakes. True False 17. When I've got something to say that others might not want to hear, I avoid starting out with tough conclusions, and instead start with facts that help them understand where I'm coming from. True False 18. I can tell very quickly when others are holding back or feeling defensive in a conversation. True False 19. Sometimes I decide that it's better not to give harsh feedback because I know that it's bound to cause real problems. True False 20. When conversations aren't working, I step back from the fray, think about what's happening, and take steps to make it better. True False 21. When others get defensive because they misunderstand me, I quickly get us back on track by clarifying what I do and don't mean. True False 22. There are some people I'm rough on because, to be honest, they need or deserve what I give them. True False 23. I sometimes make absolute statements like "The fact is..." or "It's obvious that..." to be sure I get my point across. True False 24. If others hesitate to share their views, I sincerely invite them to say what's on their mind, no matter what it is. True False 25. At times I argue hard for my view—hoping to keep others from bringing up opinions that would be a waste of energy to discuss. True False 26. Even when things get tense, I adapt quickly to how others are responding to me and try a new strategy. True False 27. When I find that I'm at cross-purposes with someone, I often keep trying to win my way rather than looking for common ground. True False 28. When things don't go well, I'm more inclined to see the mistakes others made than notice my own role. True False 29. After I share strong opinions, I go out of my way to invite others to share their views, particularly opposing ones. True False 30. When others hesitate to share their views I do whatever I can to make it safe for them to speak honestly. True False 31. Sometimes I have to discuss things I thought had been settled because I don't keep track of what was discussed before. True False 32. I find myself in situations where people get their feelings hurt because they thought they would have more of a say in final decisions than they end up having. True False 33. I get frustrated sometimes at how long it takes some groups to make decisions because too many people are involved. True False Results: Style Under StressThis shows how frequently you fall into these less-than-perfect strategies. One or two points per domain means you use this technique fairly often. It's possible to score highly in both. It probably means you are human! Most people toggle between holding back and becoming too forceful.SilenceViolenceMaskingControllingAvoidingStereotypingWithdrawingAttacking Results: Dialogue Skills AssessmentThis reflects your skills in each of the seven skills domains. If you score high (2 or 3 points) in one of these domains, you're already quite skilled in this area. If you score low (zero or one), you may want to pay special attention to these areas. These scores represent how you typically behave during challenging or stressful conversations, they can and do change with days, context, and more. These are NOT inalterable character traits. If you put in effort to change your habitual responses, your skills will grow.Head and HeartMeta AwarenessSafe SpaceMy MeaningTell Their StoryState My PathLive the Promise Would you like your results emailed to you?Name First Email NameThis field is for validation purposes and should be left unchanged. Δ
